Shipping Policy

This Shipping Policy elaborates on the terms and conditions of shipping and delivery of products ordered at Pedlock through online purchase at the website pedlockmotorsport.com

1. Order Processing & Dispatch

Orders are processed and shipped in 48 hours of successful confirmation of the orders.

Scheduling of dispatch can be slightly delayed during festival holidays, public holidays, sales promotions, or unexpected situations.

Upon dispatching an order and delivering it to our logistics firm, customers will be given a tracking ID to track the delivery status.

2. Delivery Timeline

The delivery schedules are based on the location of the customer.

Orders usually take 4 and 7 working days to be delivered once dispatched.

Delivery schedules are approximations and can change based on delivery logistics, weather, or other supplier problems outside our control.

3. Logistics Partners

For secure and reliable delivery, we work with logistics partners, including but not limited to:

Professional Couriers

To facilitate a smooth and timely delivery, Pedlock has the right to add, remove, or modify logistics partners anytime without any prior notice.

Delivery will depend on the availability of service in your locality.

In some areas, where door-to-door delivery is not possible, the customers might need to pick the shipment at the closest delivery hub as instructed by the logistics partner.

4. Express & International Shipping

Those customers who need to have their products delivered in the shortest time (the express delivery) or those who are going to be shipped abroad should call our customer support team when placing an order. Other fees are possible based on the service ordered.

5. Delivery Delays

In case your order has taken too long to deliver within the estimated time, then contact our customer care agent to help you.

The dispatch and delivery timelines can be extended during sale periods or promotional events when there are large volumes of orders.

6. Shipping Costs and Unsuccessful Delivery

The shipping cost and the money used to process payment can be taken out of the refund amount in instances where the delivery fails because of the unavailability of the customer or a wrong address or because of a failure to receive calls placed by Pedlock or the logistics partner.

Customers would be asked to make sure they are available and have the right contact details in the course of delivery.

7. Return Shipping

Pedlock is not a company that offers return pickup services. Returned products are to be shipped by the customer to the address indicated on the Contact page only after being informed by customer support.

8. Address Accuracy

It is the duty of the customers to give the correct shipping information. Pedlock will not be liable to delays and non-delivery occasioned by wrong or missing address information.

9. Policy Updates

Pedlock has the authority of making changes to this shipping policy at any point with no notice. On this page updated policies will be displayed.