Returns Policy
At Pedlock Motorsport, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to help with our returns policy.
1. Eligibility for Returns
You may return an item if:
It is in its original, unused condition with all packaging and tags intact.
It is returned within [Insert Return Period, e.g., 14 or 30] days of delivery.
It is not a non-returnable item (such as customized or clearance items).
2. Return Process
To initiate a return, follow these steps:
Contact our support team at [Insert Contact Email] with your order details and reason for return.
Await approval and return instructions from our team.
Pack the item securely and ship it to the provided return address.
3. Refunds & Processing Time
Once your return is received and inspected, we will notify you of the refund status.
Approved refunds will be processed within [Insert Time Frame, e.g., 7-10] business days.
Refunds will be issued via the original payment method.
4. Exchanges
If you wish to exchange an item, please initiate a return and place a new order for the desired item.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service to ensure safe delivery.
6. Damaged or Defective Items
If you receive a damaged or defective item, contact us within [Insert Time Frame, e.g., 48 hours] of delivery for assistance.
We may require photos of the damaged item before processing a replacement or refund.
7. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
Customized or personalized products
Clearance or final sale items
Gift cards
8. Contact Us
For any return-related inquiries, reach out to:
Pedlock Motorsport
Email: support@pedlockmotorsport.com
Phone: 9961673030
Thank you for trusting Pedlock Motorsport with your information.